The Tipping Panel at checkout allows customers to easily add a tip for the driver or cashier as a token of appreciation for their service. This feature provides a convenient way to support delivery personnel or in-store staff directly during the ordering process.
Enabling Tipping Panel
Steps:
- Open your POS, create a new item and name it Driver Tip. Ensure it is made available on the webstore.
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Then open WebStore Manager, go to Fulfillment & Taxes> General Setup> select the country. Now you are brought to an interface that allows you to select a product from your store that will be displayed in the order summary.
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Go to the section Configure and select the product used for Tipping and choose the item you've just created on your POS for this purpose.
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Scroll down to the Fulfillment methods section and navigate to the shipping method for which you'd like to enable the tipping panel, go to Tipping Panel section, click Configure.
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Make sure you have ticked the box Show the Tipping Panel on the selected delivery method.
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It is also possible to make tipping obligatory once you tick the Require a tip on the order checkbox.
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Save the form and the tipping panel should now be available at your checkout, if the customer selects the shipping method with an enabled tipping panel.
