Popular Articles

  1. Multiple departments and categories

    The ability to assign a product to multiple departments and categories was added in version of our client side software, WebSell Sync, WebSell PAM and GWO. This feature was added into PAM alongside Web Navigation which previously was a separate ...
  2. Items not uploading to the website - troubleshooting steps

    If items are not uploading to the website, please make sure that all the items have department and category/price assigned to them and are marked as ‘True' for WebItem attribute in PAM, and NOT marked as 'Inactive’ in POS. If the data looks correct...
  3. Abandoned cart follow-up email

    This option causes an email notification to issue to a registered store user when they add items to their basket but don’t finalize a purchase. The option can be found in the WSM --> Settings --> All config options --> Enable Abandoned Cart Follow...
  4. Configuring currencies

    From the Currency Configuration page, you can manage the multi-currency features of your WebSell eCommerce WebStore. This page enables you to configure the currencies that can be used in your WebStore. The Currency Configuration page gives yo...
  5. WebSell customer services guidelines

    WebSell will provide standard, ticket-based services for existing, documented features to any customer who is in good financial standing, subject to the following guidelines. Standard vs. Paid Services Standard services  involves WebSell gui...
  6. Setting product lead time in PAM

    The product lead time is an estimate of the arrival of an item if it is out of stock. Steps: In WebSell PAM, you can set lead time by entering a string for items into the PAM_LeadTime attribute . To enable lead time, perform the foll...
  7. Editing with PAM

    Product attributes in PAM can be one of the following five types: Checkbox  (true or false), String  (text), Integer  (number), Date Field (date) and   Float Field (decimal). To edit a Checkbox attribute: 1.Select it (by clicking it or pr...
  8. Processing a web order using GWO - RMSSO

    Any orders made in the WebStore are downloaded when you click the Get Web Orders or Synchronize buttons on the main NSc Sync window. If an order is successfully downloaded, the following message is displayed: Open Store Operations POS, then...
  9. Spoof stock - Overriding stock info for selected items

    If you want to override the WebStore Config option "Restrict purchasing to in-stock quantity only" for items that are listed in POS as having a quantity of "0",  you need to add a PAM field that "spoofs" (that is, fakes) the stock level for such...
  10. Removing out of stock items from search results

    You can remove Out-of-Stock items from search results and create a search button on your WebStore that customers can click to view only items that are currently in stock. How to Enable Perform the following steps: 1. In WebSell Sync Confi...