WebSell
Table of Contents
Table of Contents
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Home
Glossary
Intro to WebSell
Overview
Setting your webstore preferences
WebSell admin
How to use the WebSell Portal and WebStore Manager
Google Analytics
Emails and SPF Records
Connecting to the FTP server
How to open a ticket with WebSell support
Your account
Logging in to WebSell
Managing users
Your WebStore
Adding departments and categories
Managing content pages
Product carousels
Menu builder
Forms
Accessible templates
Blogs
Add a blog to your online store
Editing the blog landing page
Editing blog panels
Sales channels
WebSell checkout
Arranging the checkout panel
Surcharge at checkout
Products
WebSell Sync
Product Attribute Manager (PAM)
Product Attribute Manager (PAM) configuration and user guide
Applying formulas in PAM
Managing pick lists in PAM
Setting product lead time in PAM
Marking webstore items as not available for sale
Issue with rotating images in PAM (Windows 10)
Setting up sub-categories (third-level navigation)
Items not uploading to the website - troubleshooting steps
Non-inventory item type
Product Attribute Manager - working with attributes in PAM
Setting up PAM keywords to improve SEO
Editing with PAM
PAM stuck in lite mode - restoring PAM professional edition
Introduction to add-ons
Introduction to accessories
Viewing all products
Lists and registries
Adding and editing accessories
Viewing product details
Searching your webstore
Content tabs
Virtual stores
Setting up filtered search
Removing out of stock items from search results
Adding multiple product images
Setting incrementation step for decimal quantities
Setting a minimum purchase quantity
Multiple departments and categories
How to hide a product on your webstore
Spoof stock - Overriding stock info for selected items
Setting minimum/maximum purchase quantity
Single form product customization
Enabling decimal quantities on your Webstore
Payments
Supported payment gateways
Configuring currencies
Setting up gift cards on a WebStore
Delayed capture and refunds through GWO
Setting up PayPal website payments (US, Canada, UK)
Hidden surcharge (Authorize.net)
Shipping and delivery
Shipping options
Configuring shipping methods in WSM
Shipping rules
Setting up shipping methods (RMHSO/RMSSO)
FedEx Setup
Customers
Viewing your customer list
Orders
How to view, export, and update online orders
Subscriptions
Subscriptions introduction
Customer subscriptions
Subscription advance emails
Subscription templates
Point of sale
Processing a web order using GWO - RMSSO
Gift wrapping for RMH stores
Removing out of stock items from display on your WebStore - RMH/RMSSO
Export data from POS to CSV
Marketing and promotions
SEO
URL redirects
Resolving content duplication issues
Page not found error
Setting keyword searches to include sub-descriptions
Customizing your product titles in the product pages
Cookie preferences pop-up
Abandoned checkout automated emails
Product reviews
Fundraising
Back in stock notifications
Abandoned cart follow-up email
Google Maps
Updating webstore email addresses
Integrations with mailing list providers
Mailchimp integration
Emails issues - failure notifications for Gmail addresses
Discounts
Special Offers & Cashback
Case price discount
Offering RMH Discount Schemes on Your WebStore
Coupons and discount codes
Coupon types
Shipping coupons
Grouped coupons
Analytics
Viewing sales reports
Additional services
Adding webstore policies
Including a virtual keyboard on your WebStore
Resources
What to do when your website is down
WebSell customer services guidelines
Home
Customers
Last Modified on 29/09/2023 2:24 pm IST
Everything you need to know about managing your customers.
In this section
Viewing your customer list