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Created On: 10/04/2023
in Marketing and promotions SEO Sometimes when you create a new department or category, or add new products, the data can stuck when uploading to the site. How to fix In order to fix this, you need to refresh your webstore URLs. You can update the URLs in your WSM → Marketin...
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If items are not uploading to the website, please make sure that all the items have department and category/price assigned to them and are marked as ‘True' for WebItem attribute in PAM, and NOT marked as 'Inactive’ in POS. If the data looks correct...
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Created On: 24/03/2023
in Payments Authorize.net does not allow settling transactions for more than the original amount. We do, however, have an option available that authorizes a hidden surcharge. It's a feature which is used together with Authorize.net and delayed capture. S...
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Created On: 24/03/2023
in Discounts This is an discount type that allows the shopper to gain a percentage discount on all non-excluded items once they buy more than a defined trigger. In the default case all items are discounted by 50% once at least 12 items have been bought. The def...
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Published On: 20/03/2023
in Payments This is a comprehensive list of the payment gateways and methods that WebSell currently supports.
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Created On: 28/02/2023
in Marketing and promotions This option causes an email notification to issue to a registered store user when they add items to their basket but don’t finalize a purchase. The option can be found in the WSM --> Settings --> All config options --> Enable Abandoned Cart Follow...
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Non-inventory (services/labor) items won’t show up on the website unless you implement a Spoof Stock feature to manage such products. Spoof Stock "Spoofs" (that is, fakes) the stock level for such items as non-inventory items. To achiev...
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Created On: 24/02/2023
in Payments Payment Gateway Gift Cards Some payment gateways enable customers to purchase gift cards (vouchers) that can later be redeemed against Webstore purchases. To see the full list of supported payment gateway gift cards, please go to your Webstor...
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Third-level navigation is defined in WebSell PAM by setting the PAM_SubCategory attribute. For each item that you want to place in the same sub-category, you need to enter the same text into this attribute. Items with the same PAM_SubCategory tex...
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Created On: 30/11/2022
in Products This option allows you to set a minimum and maximum quantity of a specific product bought in a single order. NOTE: This is different to selling in multiples! This option has certain dependencies. The webstore must use drop down menus for qu...