New Articles

  1. Abandoned cart follow-up email

    This option causes an email notification to issue to a registered store user when they add items to their basket but don’t finalize a purchase. The option can be found in the WSM --> Settings --> All config options --> Enable Abandoned Cart Follow...
  2. Non-inventory item type

    Non-inventory (services/labor) items won’t show up on the website unless you implement a Spoof Stock feature to manage such products. Spoof Stock  "Spoofs"  (that is, fakes) the stock level for such items as non-inventory items. To achiev...
  3. Setting up gift cards on a WebStore

    Payment Gateway Gift Cards Some payment gateways enable customers to purchase gift cards (vouchers) that can later be redeemed against Webstore purchases. To see the full list of supported payment gateway gift cards, please go to your Webstor...
  4. Setting up sub-categories (third-level navigation)

    Third-level navigation is defined in WebSell PAM by setting the PAM_SubCategory attribute. For each item that you want to place in the same sub-category, you need to enter the same text into this attribute. Items with the same PAM_SubCategory tex...
  5. Setting minimum/maximum purchase quantity

    This option allows you to set a minimum and maximum quantity of a specific product bought in a single order. NOTE: This is different to selling in multiples! This option has certain dependencies. The webstore must use drop down menus for qu...
  6. Spoof stock - Overriding stock info for selected items

    If you want to override the WebStore Config option "Restrict purchasing to in-stock quantity only" for items that are listed in POS as having a quantity of "0",  you need to add a PAM field that "spoofs" (that is, fakes) the stock level for such...
  7. Configuring currencies

    From the Currency Configuration page, you can manage the multi-currency features of your WebSell eCommerce WebStore. This page enables you to configure the currencies that can be used in your WebStore. The Currency Configuration page gives yo...
  8. Setting keyword searches to include sub-descriptions

    If you want to set up your keyword search to include sub descriptions 1, 2, you can use the product_keywords field , and add a new field mapping, as follows: In WebSell Sync Configuration , under Advanced , select Field Mappings .   Right-cli...
  9. Multiple departments and categories

    The ability to assign a product to multiple departments and categories was added in version of our client side software, WebSell Sync, WebSell PAM and GWO. This feature was added into PAM alongside Web Navigation which previously was a separate ...
  10. Marking webstore items as not available for sale

    To mark a Webstore item as not available for sale on the Web (that is, that the customer should call for item availability), perform the following steps: In WebSell PAM , select Attributes , then  "Add New Attribute" . Specify a new PAM attri...