New Articles

  1. Spoof stock - Overriding stock info for selected items

    If you want to override the WebStore Config option "Restrict purchasing to in-stock quantity only" for items that are listed in POS as having a quantity of "0",  you need to add a PAM field that "spoofs" (that is, fakes) the stock level for such...
  2. Configuring currencies

    From the Currency Configuration page, you can manage the multi-currency features of your WebSell eCommerce WebStore. This page enables you to configure the currencies that can be used in your WebStore. The Currency Configuration page gives yo...
  3. Setting keyword searches to include sub-descriptions

    If you want to set up your keyword search to include sub descriptions 1, 2, you can use the product_keywords field , and add a new field mapping, as follows: In WebSell Sync Configuration , under Advanced , select Field Mappings .   Right-cli...
  4. Multiple departments and categories

    The ability to assign a product to multiple departments and categories was added in version of our client side software, WebSell Sync, WebSell PAM and GWO. This feature was added into PAM alongside Web Navigation which previously was a separate ...
  5. Marking webstore items as not available for sale

    To mark a Webstore item as not available for sale on the Web (that is, that the customer should call for item availability), perform the following steps: In WebSell PAM , select Attributes , then  "Add New Attribute" . Specify a new PAM attri...
  6. Shipping rules

    Shipping rules enable you to alter the properties of a particular shipping method based on certain conditions that you specify. For instance, if the weight of an order exceeds a certain limit, you can increase the shipping charges by a percentage (...
  7. Setting product lead time in PAM

    The product lead time is an estimate of the arrival of an item if it is out of stock. Steps: In WebSell PAM, you can set lead time by entering a string for items into the PAM_LeadTime attribute . To enable lead time, perform the foll...
  8. What to do when your website is down

    When your website is down, first of all, you have to go to your DNS panel and check whether your A records pointing at our servers:  NAME         TYPE           TTL        DATA @                 A                10m        72.3.177.107 ...
  9. Emails and SPF Records

    A  SPF (Sender Policy Framework) record  is a type of Domain Name Service (DNS)  record  that identifies which mail servers are permitted to send an email on behalf of your domain. (TXT/SPF Record) protect from spammers or control how emails a...
  10. WebSell customer services guidelines

    WebSell will provide standard, ticket-based services for existing, documented features to any customer who is in good financial standing, subject to the following guidelines. Standard vs. Paid Services Standard services  involves WebSell gui...