Updated Articles

  1. Managing content pages

    Create and manage content pages for your WebStore.
  2. Your account

    When you set up your webstore your account will have all the permissions needed to work on your webstore. However, we know businesses have lots of staff and you may want to add users with different permissions to work on your webstore. This section ...
  3. Managing users

    You can add users to your webstore portal and edit their permissions to determine what level of access they have. Adding users Steps: Go to the retailer profile page for your business. Scroll down to the Portal Users section and clic...
  4. Logging in to WebSell

    You can log in to your WebSell account using your internet browser on a desktop or mobile device. If you've logged in to your store on the same device before, then you may already be logged in. Steps: Desktop Go to the WebSell login p...
  5. Fundraising

    Learn how to set up a charity panel on your checkout.
  6. WebSell customer services guidelines

    WebSell will provide standard, ticket-based services for existing, documented features to any customer who is in good financial standing, subject to the following guidelines. Standard vs. Paid Services Standard services  involves WebSell gui...
  7. Setting your webstore preferences

    This article will describe a few different methods for setting up your webstore preferences like editing the title and meta description of your online store, adding tracking information, and protecting your online store with Google reCAPTCHA. Ed...
  8. What to do when your website is down

    When your website is down, first of all, you have to go to your DNS panel and check whether your A records pointing at our servers:  NAME         TYPE           TTL        DATA @                 A                10m        72.3.177.107 ...
  9. How to open a ticket with WebSell support

    If you encounter a problem or want to discuss an issue with a webstore's feature or service, the best way to get help is by opening a new support ticket. Steps: 1. Login to your portal account: https://portal.websell.io/home/ 2. Click S...
  10. Emails and SPF Records

    A  SPF (Sender Policy Framework) record  is a type of Domain Name Service (DNS)  record  that identifies which mail servers are permitted to send an email on behalf of your domain. (TXT/SPF Record) protect from spammers or control how emails a...